Absolutely. I only ask that if you request a refund, you share specifics about how it didn’t meet your expectations so I can make any necessary changes or improvements to clarify and avoid confusion for future visitors.

While the book covers some technical topics at a high level, it is written for a non-technical audience. It's operational rather than technical, and it's informative rather than instructive. It's about sharing insights about building a team, supporting and marketing a product, considerations for payments and billing, customer support, and much more. Then it's up to you how to apply those insights to your business.

The short version is that it covers all of the topics of building, launching, running, supporting, and even selling a SaaS business. For more detail you can browse the table of contents and skim some chapters before buying the whole book.

They share some content, but this second edition about 150% longer and covers topics and lessons that I learned during the due diligence process of selling Sifter as well as insights about the process of selling a SaaS business. It's also available in more formats, and the additional resources are all new and significantly upgraded as well.

Absolutely. You should have received the details via email, but if you haven’t, email me and let me know the email address you originally used to purchase, and I’ll send you the details for the discount.